The pieces came in one big, heavy box, within a week (Amazon Prime). Instructions are pretty straightforward but say something to the effect to not leave this outdoor furniture out in the outdoor and expose it to the elements - even though this is clearly advertised as “outdoor furniture“?!So we decided to varnish it, with applying thick coats of varnish three times. So worth it because the pieces now look all shiny and will hold up for this season, we hope. We intend to varnish them yearly. It took two people one hour to assemble everything - tools are included. The furniture seems to be quite sturdy, not cheap looking. The cushions are thin and the white fabric was already a bit dirty when we received it. Due to this I decided to sew covers for the cushions because white isn’t a good color to hide dirty spots.I was afraid the seats were really low to the ground but they seem to be at a really comfortable height as you can see on the attached photo. The person is 5’8” and his feet rest comfortably on the ground. The only complaint I have is that comfort sitting on these chairs could improve even more by adding a little pillow to each chair.In the end, at about $400+ I am quite happy with the purchase but had to put great effort into protecting the raw wood before exposing it to the elements, i.e. rain, UV etc. If left untreated, in my opinion, this wood would look good for maybe a season or two before it would look aged and rough.I have had this for a month. It is sold as an outdoor set. Each piece's cushions are stained from the wood stain after it got rained on.Not happy.I was so excited to get this set. Once I opened it I realized the wood isn’t treated. The love seat is scratched on various places. The chairs have deep scratches and a huge chunk is missing from the back of one of the chairs. Also two of the long back screws are missing for one of the chairs.I want to start by saying that this set was incredibly easy to put together. I know some other reviews mentioned that it was a little difficult but I found all the directions and hardware easy to figure out. The set is meant to be done with an allen key and they give you a TON of them to work with. I, personally, ended up using my drill with the hex key attachment. All in all, it took me a little less than an hour to get everything together.The set itself is beautiful, the wood is unfinished (doesn't bother me) and the pillows were less white than I thought they would be (ended up being an off-white cream color) but I didn't mind that either. It feels sturdy and well made. The cushions themselves are a little thin but they don't feel terrible and I'm planning on getting some extra decor pillows to help with that. I think for the price, you really cannot go wrong with this. I will say though that the package clearly stated that this set is not meant to stay outdoors for long periods of time. I imagine it is because the wood is unfinished and you can probably do that yourself if you wanted. I think for a covered area or an apartment porch (like I have) it's perfect.I absolutely do not regret buying this and I feel like if I bought this anywhere else this would have at least cost me over $800.Looked like it was supposed to be easy to assemble. Directions are vague. It uses letter to describe the parts of the set but then there aren’t letters on the actual piece. I looked over the wood before I put it together and there were some pieces that were scuffed or chipped but they weren’t in very noticeable places so I just put wood glue on them and kept going. One of the chairs was supposed to have two pieces coming out of it that you put the arm into but one was pushed in so far down I couldn’t get it out so I had to screw a screw I had at home in that area so the chair would be stable so that was annoying. I get all the way to the end and I’m working on the loveseat and it was broken!!! I was so mad I could’ve cried. I just put more wood glue on it and screwed it together and the last dang screw didn’t even line up. I was already 3 hours in and I’m injured so I was so over putting this dang thing together. Cushions are thin but they surprisingly aren’t that uncomfortable.I was so excited for this 4 piece set but once we assembled it, we noticed that the quality was horrible. The furniture itself is very discolored, scratched, and looks very old. Not to mention one of the arm pieces was chipped and broken.We have a small space and we’re looking for neutral colored outdoor furniture. I read the reviews and decided to give it a try and I’m so glad we did, it’s small, functional, and beautiful!This set arrived quickly and without damage and it’s beautiful! Assembling the product took longer than expected and not everything fit perfectly but once it’s all put together and tightened it’s fine.All seating is sturdy but cushions as on the thinner side. Paired with a few pillows this set is pretty much complete.This seating set is beautiful and I have many compliments on its looks. The cushions could be a little thicker to improve comfort.